Refund Policy
Effective July 3, 2026. Simple rule: if we haven't started, you get your money back.
Before work begins
If you purchase a solution and change your mind before the kickoff call or before any work has been delivered, we’ll refund you in full. Just email us.
After work begins
Once work is underway, refunds are prorated for the portion not yet delivered. Completed and delivered work — reports, SOPs, builds handed over — is non-refundable.
Subscriptions
Monthly plans can be cancelled anytime and stop at the end of the current billing period. We don’t refund partial months, and we don’t lock you into contracts.
If we got it wrong
If a deliverable doesn’t match what its solution page promised, tell us within 14 days of delivery. We’ll fix it at no charge — and if we can’t fix it, we’ll refund the affected portion. We’d rather lose a fee than an honest reputation.
How to request
Email icorpsystems@outlook.com with your order details. Refunds are issued to the original payment method within 10 business days.